Our FAQ
Help Center
Frequently Asked Questions
Answers to common questions about our services, how we work, pricing and ongoing support. If you don't see your question here, get in touch and we'll be happy to help.
Our clients are small and medium-sized businesses across the United States and Canada, including early-stage startups, small businesses, mid-sized companies and online retailers. What they share is that technology is essential to their operations, but they don't have, or don't need, a full in-house IT department.
Every engagement follows the same four steps. We start by understanding how your business runs and where you want it to be. We then propose a few practical options that fit your budget, each with a clear scope and cost. Our team delivers the work in short iterations, and after launch we stay on to keep your systems secure, up to date and running smoothly.
We don't sell fixed packages. Each project is scoped individually, and you receive clear scope and costs up front, before any work begins. Because we invest heavily in automation and AI-assisted development, we can deliver enterprise-grade engineering without enterprise-level markups.
We work with Microsoft Azure, Google Cloud Platform (GCP) and Amazon Web Services (AWS), and our team holds professional certifications in both AWS and Azure. You can stay with the platform you already use or move to one that better suits your needs. We design, migrate and operate workloads with infrastructure that is secure, scalable and cost-efficient.
Yes. We provide the extra engineering capacity needed to modernize aging systems and move them to the cloud. We assess your current environment, recommend the platform and approach that fit your workload and budget, and manage the migration so your business keeps running throughout.
Cybersecurity is one of our core priorities, and we build it into every layer of the systems we deliver rather than adding it after an incident. Our team has hands-on experience defending against distributed denial-of-service (DDoS) attacks, brute-force login attempts and many other common threats.
Yes. We build fast, reliable websites and e-commerce stores that are easy for your team to manage day to day. Every site and store is built with performance and security in mind, so it is ready to grow with your business.
Custom software makes sense when off-the-shelf tools don't fit how your business actually works, or when you find yourself relying on workarounds to get things done. We build tools around your processes, using the modern language best suited to the job, including TypeScript, Python, Java, Kotlin, Go and C# with .NET.
We work with leading relational databases such as Oracle, PostgreSQL and MySQL, as well as NoSQL solutions like MongoDB and Cassandra. We choose the storage model that suits each workload rather than forcing every problem into the same tool. To give your applications fast, flexible access to that data, we also build GraphQL APIs that let each screen or service request exactly the data it needs in a single query.
Yes. We use the latest AI solutions in our own engineering process, which helps us deliver faster, and we can integrate AI capabilities into the products we build for you, so you benefit from smarter software.
You work directly with the engineers building your solution, and Sintel-Solutions' founder works directly with every client. All work is delivered by our own in-house team; we deliberately avoid outsourcing, which gives us full control over who has access to your systems and data and ensures consistent quality.
We are based in St. Peters, Missouri, in the Central time zone. Our business hours overlap with clients on both the East and West Coasts as well as across Canada, which means real-time collaboration, prompt responses and no overnight hand-offs.
Yes. Long-term support is one of our core commitments. After launch we stay on to keep your systems secure, up to date and running smoothly, so you have a dependable partner well beyond the initial delivery.
Simply reach out through our contact form, email us at info@sintel-solutions.com or call (+1) 314-292-9501. We'll arrange a conversation to understand your goals and discuss how we can help your business take its next step.